Election Commission of India has launched a new facility for all voters, now citizens can book a call with BLO (Booth Level Officer) directly and also contact the 1950 Voter Helpline to solve any voter ID or election-related query. This facility is already active across all states and union territories, helping people connect faster with election officers.
This new service aims to make it easy for citizens to get help on voter registration, correction, or any kind of complaint related to elections. The National Helpline Number 1950 and the Book-a-Call with BLO option have both been introduced to provide a transparent and quick support system.
Also Read: Know Your Polling Station with Voter ID
How to Book a Call with BLO
Under this facility, any citizen can directly contact their local Booth Level Officer through the Election Commission’s ECINET platform or mobile app. It allows every voter to fix a call slot to speak with their BLO for guidance regarding voter list entries, form submission, or correction of voter details.
STEP 1: Visit the ECINET portal (ecinet.eci.gov.in) or open the ECINET App on your phone.
STEP 2: Choose the option “Book-a-Call with BLO”
STEP 3: Enter your registered mobile number or EPIC number to login and and select your preferred time slot.
STEP 4: Your Booth Level Officer will call you at the chosen time to help you with your query or correction request.
1950 National Voter Helpline Number
Election Commission has also strengthened the 1950 National Voter Helpline. Citizens can call this toll-free number 1800-11-1950 or just 1950 between 8:00 AM and 8:00 PM on any day. Trained executives handle all queries related to voter registration, correction, deletion, or election information.
Each state and district now has its own local helpline center to provide assistance in regional languages. These State Contact Centers (SCC) and District Contact Centers (DCC) are open on all working days during office hours.
Other Ways to Contact Election Commission
Along with the helpline, you can also connect with officials through the ECINET App and send emails for complaints or feedback.
- Call on the National Voter Helpline: 1950
- Email your complaint at: complaints@eci.gov.in
- Use the ECINET App for live complaint tracking
- All issues are tracked under the National Grievance Service Portal (NGSP 2.0)
As per Election Commission instructions, every complaint should be resolved within 48 hours by concerned officials.
Highlights of Book-a-Call with BLO & 1950 Helpline
| Facility | Details |
|---|---|
| National Helpline Number | 1950 (Toll-Free) |
| Operating Hours | 8:00 AM to 8:00 PM (All Days) |
| Language Support | All Major Regional Languages |
| Book-a-Call with BLO | Available via ECINET Platform/App |
| Grievance Portal | NGSP 2.0 |
| Email Support | complaints@eci.gov.in |
| Response Time | Within 48 Hours |